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Like success, there is no one definition of strategy. Over the centuries, countless models and theories have been proposed to formulate what ‘strategy’ is. Alan Clifton, in Master Strategist, offers a stepby- step guide on the building blocks of strategy. The book begins by explaining the roots of strategy, how it has been perceived through the ages and how strategy is different from planning or tactics. It delves on practical application as well—such as how to master strategic thinking, deploy strategy in corporate organizations, and use modern theories of organizational strategies. Structured to give a 360-degree view of strategy and its application, the book aims to also help revive the natural and instinctive use of strategy as a response to situations, rather than a dependence on the conventional form, which relies on numbers and rationale.
RKMG – Shipping & Delivery Policy Effective Date: 15 August 2025 1. Origin of Shipment • All products sold via RKMG are dispatched directly from the manufacturer’s warehouse or the authorised partner’s warehouse. • RKMG does not store or stock any products as of now, ensuring customers receive goods fresh and directly from the source. 2. Delivery Partners • Primary delivery partner: Blue Dart. • In some cases, the manufacturer/brand may use their own authorised logistics service. 3. Dispatch Timeline • Orders are usually dispatched within 1–3 working days after order confirmation. 4. Tracking • Tracking details are shared via email/SMS or in your RKMG account once shipped. 5. Delivery Delays • Force majeure events, courier issues, or regulatory restrictions may affect timelines. Customers will be updated promptly. 6. Damaged or Tampered Packages • Do not accept a package if it’s damaged or tampered. Report to RKMG within 48 hours with proof. 7. Undelivered Orders & Failed Delivery Attempts • If the delivery fails due to wrong/incomplete address or customer unavailability/unreachability after multiple attempts: • Shipment will be returned to sender. • Logistic charges for both forward & return shipping will be charged to the customer. • Any refund (if applicable) will be net of these charges. 8. Order Cancellation Policy • No cancellations are allowed once the product has been picked from the manufacturers or authorised partner’s warehouse for shipment. • This is because once dispatch is initiated, the product undergoes packing, handling, and logistic processing incurring costs to RKMG and the respective brand/manufacturer. • If a cancellation request is made before dispatch initiation, RKMG may approve it at its sole discretion, subject to deduction of applicable transaction or handling fees. • If a customer insists on cancellation after warehouse pick-up, it will be processed under the Return Policy and applicable forward & return